Aviva is currently relocating and has limited capacity to accept donations of items. 

Please refer to the "Where can I donate my items instead?" tab below, or email community@aviva.org.nz if you have any questions.

We usually accept the following and they can be dropped off without pre-approval from our team.

Brand new items:

• Non-perishable food products
• Treats to go in care packs – e.g. chocolate, sweets, hot chocolate sachets, calming teas (must be sealed)
• Toiletries, including toothbrushes, toothpaste, shampoo, conditioner, deodorant, toiletries for men, and pampering items which can be used as gifts
• Nappies
• Sanitary products
• Self-soothing items – e.g. anti-stress colouring books, packs of colouring pens and pencils, stress balls and/or fidget toys
• Toys and books for children 5+

Second hand:

• Smartphones, 8GB or above

Vouchers:

• Warehouse, Kmart, or mall vouchers
• Supermarket vouchers (currently limited need)
• Petrol vouchers
• Phone top ups

We do not accept the following items due to safety and/or storage issues:

• Furniture
• Whiteware
• Baby items such as second-hand wooden cots, walkers or car seats
• Second hand clothing
• Second hand bedding
• Second hand household items (kitchenware, cutlery, etc.)
• Second hand electrical items (unless tagged and tested by a professional)
• Perishable food items
• Damaged, expired or opened goods
• Pills of any kind (including vitamins and supplements)
• Lighters, cigarettes or alcohol
• Second hand soft toys
• Toy weapons such as nerf guns, water pistols, or lightsabres

We are occasionally able to make exceptions, so long as there are no storage issues. For example, we have previously accepted a collection of second-hand designer clothing, new but unsellable toys direct from a retailer, and new electronics or furniture to be collected by the client at the store. Please contact community@aviva.org.nz if you have any questions.

Otherwise, please look under "Where can I donate my items instead?" Although we cannot accept items like furniture, electronics, and clothing directly, we work collaboratively with a number of social service organisations to provide these essential items to our clients for free.

Due to limited storage, Aviva works collaboratively with other social service organisations to provide many essentials to clients / whai ora.

We work with the following organisations to provide free second-hand items for our whai ora. By donating your goods to the following organisations, you are still supporting Aviva clients.

• Salvation Army – clothing, household goods, furniture
• City Mission – clothing, household goods, furniture
• Christchurch Aunties – household goods, furniture, toiletries for women and children (no clothing)
• The Brotherhood – clothing, household goods, furniture for men and children
• PIPS – baby items including cots, bassinets, car seats, etc.
• It Takes a Village – baby and toddler clothes and items
• Clothed in Love – preloved or new children’s clothing, premature to 16
• Dress for Success – professional women’s clothing
• Curtain Bank through Community Energy Action – curtains
• Blanket Bank through Christchurch Methodist Mission – blankets and bedding

Aviva is currently relocating and has limited capacity to accept donations of items. 

Please refer to the "Where can I donate my items instead?" tab below, or email community@aviva.org.nz if you have any questions.

Many organisations want to put together care packages for whai ora. We love to receive these, but depending on numbers and time of year, we may face storage issues. We ask that you inform us of your intentions at community@aviva.org.nz to ensure we have space available.

What to put in care packages:

• Reusable bags to hold everything (preferably drawstring or zipper)
• General toiletries, including toothbrushes, toothpaste, shampoo, conditioner, deodorant
• Pampering items – e.g. lotions, face masks, etc.
• Treats – e.g. chocolate, sweets, hot chocolate sachets, calming teas (must be sealed)
• Self-soothing items – e.g. anti-stress colouring books, packs of colouring pens and pencils, stress balls and/or fidget toys
• Packages for men (in gender neutral bags)

What to skip or include separately:

• Sanitary products (we store these separately and include them as needed)
• Makeup, nail polish or jewellery (these tend to be very personal, so we prefer to leave them out for whai ora to choose themselves)

We run a Christmas gift campaign from November to December to facilitate Christmas for clients / whai ora who may struggle to provide it.

We ask that gifts are delivered at least two weeks prior to Christmas to allow our support workers time to distribute them. Gifts can be delivered during office hours Monday to Friday 9am-5pm. Gifts should be new and unwrapped so we can ensure safety and quality, and choose gifts based on the clients’ likes and interests.

See gift idea below.

For children:

• Toys, such as dolls, Lego, science or craft sets, and outdoor play equipment
  (no toy guns or weapons including water pistols, nerf guns, and light sabres)
• Board games or card games
• Children’s books
• Backpacks
• Lunchboxes
• Craft materials, colouring books, etc.
• Clothes/dress up items

For teens/tweens:

• Clothes/socks etc.
• Books and stationery
• Body spray/shower gel
• Vouchers (e.g. Warehouse, Kmart, Glassons)
• Inexpensive jewellery (bangles, etc.)
• Hair ties, hairbrushes, clips
• Sports equipment, drink bottles, etc.
• Nail varnish/make up brushes, etc.

For adults (including men)

• Clothes/socks, etc.
• Candles
• Books
• Pampering items (lotions, perfume, aftershave, shower gel, face masks)
• Chocolate, nice non-perishable food
• Drink bottles, mugs,
• Petrol or supermarket vouchers
• Wrapping paper, ribbons, and gift tags

While some of our whai ora have babies and toddlers and we love to receive gifts for them, we only work with children five and up and have greater need for this age range.

Aviva is currently relocating and has limited capacity to accept donations of items. 

Please refer to the "Where can I donate my items instead?" tab below, or email community@aviva.org.nz if you have any questions about your intended donation or call 0800 28 48 26.